We are pleased to offer complimentary shipping on all orders. Each item is custom-made to your specifications; therefore, please allow 7–14 business days for processing and delivery. Once your order has shipped, a tracking number will be provided via email. We appreciate your patience as we carefully craft your order.

As each piece is custom-made to order, we do not accept returns or exchanges unless an item arrives damaged or defective.

If your order arrives in such condition, please contact us within 24 hours of delivery and include clear photos of both the item and its packaging so we can resolve the issue promptly.

We kindly ask that you review all order details—including size, color, spelling, and shipping address—prior to placing your order, as changes cannot be made once production has begun.

Sizing Notice for Footwear: Our footwear is offered in European sizing, and half sizes are not available. If you have a wider foot or are between sizes, we recommend selecting the next size up for optimal comfort and fit.

Sizing for Clothe: Fits true to Size